Current vacancies

Current Vacancies


Role title

Infrastructure Manager

Bonus Plan





Oeiras, Lisbon, Portugal

Salary range

Team Size



Head of Service Care




Main Purpose of the Role

To act as the senior manager responsible for all infrastructure across the organisation, to include all hardware, systems, operations, networks.  


Key Responsibilities

  • Line management responsibility for the entire IT infrastructure and related staff across all Truphone countries.
  • Overall responsibility for all infrastructure functions: support, operations, systems & IT, networks etc
  • Work with business teams to ensure that the requirements are clearly articulated prior to delivery.
  • Team recruitment, motivation and reviews.
  • Reporting to senior management on productivity and working with other management functions on programmes etc.
  • Oversee a variety of technology based programmes and ensure their end-to-end delivery, covering all features of the project both business and technology related.
  • Ensure that company standards and best practices are maintained across the multiple methodologies used.


Skills and Experience Required

  • Strong ability to lead, coach and motivate a team of highly talented individuals
  • At least 10 years’ experience in a technical management role with proven experience in managing infrastructure programmes and/or operations.
  • A track record in the delivery of major infrastrucure projects.  A background in mobile telecoms or the wider telco industry sector is an advantage but is not essential.
  • Experience of managing complex resources and multiple teams in a matrix structure
  • Management and delivery of concurrent projects that vary in scale and complexity
  • Excellent communicator; driven, energetic, robust and able to work independently without supervision.
  • Commercially orientated and able to manage relationships at a senior level.



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